Complaints
As a legal consumer, you have rights. Before providing any significant legal services to you we must give you an engagement letter and our Terms of Engagement. If you want to make a complaint about the service we have provided to you, you can:
Contact the managing lawyer Anna Gillon
Complain to the NZ Law Society
Complain to the Human Rights Commission if you have been discriminated against
Bring a dispute to the Disputes Tribunal for a breach of consumer guarantees
We aim to ensure all our clients are treated fairly and professionally and we ensure we undertake and listen to all concerns and complaints that we receive and take the appropriate action. If you want to make a complaint then please contact us first to talk through your concerns.
